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Store Policy

Customer Care

Here at Bonkers Books we wish our customers an amazing reading experience. We try to ensure consistency and quality when sending out our books.  If you have any queries, please feel free to use the contact us page to ask us any questions.​

Privacy & Safety

At Bonkers Books we remain committed to protecting the privacy of your personal information. In 2018, the laws regarding data protection introduced the General Data Protection Regulation (or GDPR).

 

If you contact us via the queries form or order a product, we will require additional personal information from you to ensure that we can fulfill your sale or answer your query. You will be asked to provide: your email address, name, phone number, address. Your personal data will only be used to contact you in relation to your order or query.

 

​Like many websites we use Google Analytics to collect anonymous data about the users of our sites. ​This data is collected using cookies and from your IP address. We also monitor browsing habits through a Wix-developed analytical tool and this is stored on Wix servers.​​

 

We don’t sell data and will never share data with third parties without first obtaining your consent.​ The four parties who deal with & have access to this information are:

Sidney Coe​ & Kelly Marshall – Authors and Owners of Bonkers Books

WIX - Website provider, online payment system, and marketing tool

Square – Secure online payment system​

 

All data is stored on secure Wix servers (see their privacy policy here: https://www.wix.com/about/privacy.​) When you buy any product, you are directed towards Square payment , as our preferred online payment systems.​ 

 

We treat all data with the utmost care and take appropriate steps in compliance with data protection regulation to ensure it is kept safe. ​All data we collect is done so over encrypted connections. All data is stored by Wix.com and their state of the art technology.​ Bonkers Books takes every precaution to minimise the possibility of a data breach, but in such an event, we will immediately notify the Information Commissioners Office (ICO) and take steps to minimise the impact, and to ensure that those affected are kept informed. We retain your information for the minimum period possible for business/accounting or legal reasons. Once it is no longer required, we will ensure that your information is confidentially destroyed.​

 

Bonkers Books reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website.​ Last Updated: 1st July 2025

Wholesale Inquiries

If your bookstore is interested in stocking any of our titles, please message us on info@bonkersbooks.co.uk to discuss whole sale purchases.

Payment Methods
Payment Methods

Credit / Debit Cards via Square

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